In a major international city like Bangkok, things often get lost in translation between Thai and English, which can have disastrous consequences for companies that operate on a global scale.
But there’s more to effective communication than just speaking the language in question fluently. Whether it’s being able to write in a clear manner or work with others collaboratively, there is much to be gained from communication skill development in Bangkok as we’ll outline below.
- A Smooth Operation Where Everyone Knows What They’re Doing
When roles and responsibilities aren’t clearly communicated, there could be confusion over who’s doing what. Ever had more than one employee complete the same task? Or worse – no employees completing the task? With effective communication, this can be avoided. You’ll have everyone doing they’re part and, like a well-oiled machine, things will run smoothly. This benefit alone is worth enrolling your entire team in a course on communication skill development in Bangkok.
New Age Communication Mediums and Tools
While there’s a time and place for in-person meetings and announcements, a sizable chunk of communication will be in writing via mediums such as email, intranet posts, Slack pings, etc. Given that clarification and follow-up questions may not always be possible, one big aspect of avoiding confusion and frustration amongst employees (and also customers for that matter) is to be able to write in a clear manner.
In addition to this, a lot of in-person meetings will be replaced by video conferencing tools. While this has saved businesses a lot of time and money on travel costs, there’s a whole nother world of video conferencing etiquette that employees have to learn. Fortunately, body language, psychology, and communication techniques are some of the things that a course on communication skill development in Bangkok will address.
- Collaboration Between Departments to Come up With Innovative Solutions
Organizations are divided into departments, but collaboration between them is vital. Does the sales team need to hire a new salesperson? The HR team will need to help with recruitment, using the company’s social media pages mangled by the marketing team. Collaboration between departments also gives everyone a clear understanding of the entire operation, which can help them brainstorm innovative solutions to any given business challenge. Perhaps unsurprisingly, communication skill development is the engine of collaboration.
- Remote-first, Global Teams That Work Seamlessly Across Borders
There’s no reason why you can’t have teams spread across the world. As the pandemic has highlighted, businesses can not only manage, but also thrive with remote teams. In fact, doing so opens you up to a wider talent pool and saves on costs associated with maintaining a large office. The only problem? Employees who aren’t in the same physical space can experience communication challenges. So mobilize your team in Bangkok and beyond to take charge of their communication skill development.